About ICAP

Every Company Has A Story.
This Is Ours.

Believe it or not, ICT Services aren’t run by machines; they're run by people.

Energetic, reliable, enthusiastic people from a wide set of skills to deliver continuous value to businesses each and every day.

For over 30 years, ICAP has been supporting the Information and Communication Technology (ICT) for businesses in Australia and the Pacific. By partnering with our client, we can provide a better managed infrastructure, enhance their ICT performance by providing data replication off site with stringent backup policy, network management, monitoring and firewall security so they can focus on their business with confidence that their ICT dependency won't let them down.

ICAP is a member of APNIC (Asia Pacific Network Information Centre) and is an active participant in the multi-stakeholder model of Internet cooperation and governance with ISO 9001 certification.

We design, implement and support the ICT solutions that empower businesses with maximum efficiency, enable them to focus on the success of their business.

30 years experience in IT management.

Our History


The company was founded

We first opened our doors in 1988 as Copytech Engineering, after we had seen the need for reliable IT services, and evolved from there as technology changed.

We first started out in electronic Office Equipment, such as 
* Facsimile Machines,
* Photo Copiers,
* Various Electronics Equipment.

Early 90s

Copytech Engineering

Early 1991 Copytech Engineering was appointed as an authorised dealer and support provider for various networking systems such as Cisco, Novell, IBM, SCO UNIX and notably Banyan Vines.

Mid 90s

Copytech Engineering was rebranded as ICAP

In the early to mid 1990's Copytech Engineering was one of the first to provide infrastructure support to ISP's such as Stairway Internet Services and Hotkey Internet Services in Australia using dial up modems and ISDN services.


The milennium Y2K

In the year 1999, ICAP helped updating server operating systems and business software codes for many of our Insurance Companies, Insurance Brokers and Financial Services companies to be ready for the turn of the century for which, many in the industry had predicted disaster caused by the Y2K bug.

Since 2000

ICAP 2000

ICAP, together with our Telecommunication Wholesale partner have been working closely with companies such as Anglicare Victoria, Agility Logistics, Chevron, Exxon Mobil, Toll Mining Services, and many others in Australia, New Zealand and PNG providing enhanced infrastructure support throughout the 2009 resources boom in Australia.

ICAP Today

Since 2000 to date, we have been focusing on IT Infrastructure Management which includes:

  • Network Management
  • Data Management
  • IT Security Management

Our Values

One team

We work as one to deliver IT solutions to help you drive your business growth.

IT Delivered

Our customers see us as an integral part of their business and trust us as their single contact point for all technology solutions.

Make it simple

We believe that technology should be easy to use and an investment, not an expense.